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FAQ's
Product Questions
What are the hat specs?
- The hat base is primarily made out of a water-resistant polyester while at the same time being breathable. The elastic pockets on either side of the hat are made out of a mix of nylon and polyester to allow for stretch but also keep everything inside safe from the elements.
What makes this hat different?
- There are two elastic pockets on either side of the hat. This allows for a decent amount of storage. For example, running gels, house key, key fob, credit card, wedding ring, or any relatively small item.
Who is the hat made for?
- Our primary focus is on outdoor activities, with a special emphasis on running. Whether you're a novice, a seasoned pro, or someone who takes on ultra marathons, our products cater to runners of all levels. They also make the ideal gift for runners, regardless of their experience.
Why use this hat over others?
Compared to other running hats on the market, we implemented an elastic pocket on either side of the hat to store small running accessories such as running gels or key fobs.
How to clean your hat?
The best way to clean your hat is by first hand washing it in cold water with soap. From there you will want to let it air dry. Given the breathability of the hat, it should only take a few hours for it to be completely dry!
Shipping and Delivery
How long will it take for my order to arrive?
It takes one to two days for your order to be processed. Once this is complete it will take between 2-5 business days until delivery.
Is there free shipping?
Yes, there is! With all orders, we provide free shipping in the lower 48 of the United States.
What is Pre-Order?
Secure your favorite items with Ultra Lyte Running's pre-order option! Out of stock? No problem. Pre-order to receive top priority when new inventory arrives. Never miss out again!
Can I cancel my order?
Of course, cancel your order anytime before it ships and get a 100% refund. If you cancel it after the item has shipped we will send you a return label and all you have to do is slap that on the box and send it back our way, free of charge.
What is the return policy?
Don't stress about your hat's condition, my friend. You've got an entire month to decide if it's the right vibe for you. And guess what? We'll even send you a shipping label on us when you ask for a return.
Warranty
10,000-Mile Warranty
That's right, we stand behind our product, and that is why we offer a 10,000-mile guarantee! For more in-depth details of what this covers, take a look at our Refund Policy for more details.